Professional seller

Anyone selling in the course of their business: a company, a sole trader, or a person who sells constantly, in quantities beyond clearing out their own home. It isn't a marketing choice — it's a legal classification, and the buyer's rights depend on it.

• ◆Buyers have a 14-day right of return, without giving a reason.
• ◆Listings show that the seller is a trader, with the company's details.
• ◆You need verified identity before you can publish.
• ◆Invoices are issued to the company, not the person.

From Settings → Verification, where you upload the company details. A person reviews it, it isn't auto-approved, and it usually takes one working day.

If you sell as a professional without declaring it, the liability stays yours, not ours: the buyer has their rights whatever your account says.