Report a problem

From the listing page, the „Report” button. You pick the reason — prohibited item, misleading description, fake price, inappropriate content — and, if you like, add a line.

The report goes to moderators. When 3 different people report the same listing, it is hidden preventively until a person reviews it — it doesn't wait in the queue.

From their profile, or from the conversation. The messages stay visible to the moderator when you report from a conversation — otherwise there'd be nothing to judge.

That is NOT a report, it's a claim — and it's opened from the order page, within 48 hours of delivery. While it's open, the money stays frozen. An ordinary report does not stop the payment.

Through the contact page. Write what you were doing, what you expected and what happened. If you got an error code, send it — with it we find your exact request in the logs.

Reports are read by people, not by an automatic filter. You get an answer in your notifications when a decision is made. We won't tell you what sanction the other person received — that's between us and them.